Privacy policy
This website is owned and operated by SignalRelief / meetjovi.com (“Jovi”). We are committed to protecting your privacy as you interact with our website, products, and services (collectively, the “Site” or “Website”).
This Privacy Policy explains how we collect, use, share, and protect your personal information. It applies only to data collected through this Website and does not extend to other websites we may link to.
By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.
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1. Information We Collect
We collect two main types of information:
A. Voluntarily Provided Information
When you interact with the Site — such as by creating an account, making a purchase, entering a contest, or signing up for email or SMS communications — we may collect:
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details
• Demographic or preference data (when provided voluntarily)
B. Automatically Collected Information
We and our third-party service providers may collect data using cookies and tracking technologies, including:
• IP address
• Browser type and device identifiers
• Pages viewed and actions taken
• Referring URLs
• Shopping cart activity and session duration
• Email open/click behavior
• Advertising identifiers
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2. How We Use Your Information
We use your information to:
• Process transactions and deliver products
• Communicate order updates, support, and marketing (with consent)
• Personalize your user experience
• Administer contests, referral programs, or promotions
• Improve site performance and product offerings
• Detect and prevent fraud
• Serve interest-based ads based on your interactions
Your data will only be used for the purposes outlined above unless we receive your explicit consent for other uses.
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3. Referrals
If you use our invite feature to refer friends to Jovi, we will store the email addresses you provide solely for sending those invitations and reminders. These are not used for unrelated marketing. Invite recipients may request removal by contacting hello@meetjovi.com.
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4. Cookies & Tracking Technologies
Cookies and similar tools help us:
• Authenticate users and maintain sessions
• Remember your cart and preferences
• Measure how visitors use our site
• Display relevant ads based on your behavior
We may partner with third-party services (like Retention.com, Google, or Meta) to analyze site behavior and deliver marketing. These tools may associate cookie or pixel data with other information (e.g., your email address).
You may disable cookies via your browser settings. To opt out of certain remarketing tools, visit:
👉 https://app.retention.com/optout
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5. Text Message Marketing (SMS)
If you opt in to SMS, we may send you:
• Order updates
• Cart reminders
• Promotional offers
• Review requests
We do not sell or share your opt-in data with outside parties. Only our messaging partners may access it for service delivery. You may opt out at any time by replying “STOP” to any message.
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6. Sharing of Personal Information
We do not sell your personal data for monetary gain. We may share data with trusted partners to:
• Process payments and ship orders
• Operate email, SMS, and website functions
• Run analytics or advertising
• Support legal or fraud-prevention processes
• Work with affiliates or subsidiaries within SignalRelief
We may share data for cross-context behavioral advertising, which may be considered “sharing” under California law. See Section 7 for opt-out.
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7. Your Privacy Rights (California – CCPA/CPRA)
If you are a California resident, you have the right to:
• Know what personal information we collect
• Access your data
• Request correction or deletion
• Opt out of the sale or sharing of your personal information
• Limit use of sensitive personal information (if applicable)
• Not be discriminated against for exercising these rights
To make a request, email hello@meetjovi.com and include:
• Your name
• The email tied to your account
• Your specific request (e.g., “Delete my data” or “Opt out of sharing”)
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8. Do Not Sell or Share My Personal Information
While we do not sell your data, we may share information (such as cookie or ad behavior) for targeted marketing.
To opt out of this sharing, email us at hello@meetjovi.com with the subject: “Do Not Sell or Share My Info” and include your full name and account email.
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9. GDPR Rights (EU/EEA Residents)
If you are located in the EU or EEA, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
To exercise these rights, contact us at hello@meetjovi.com. We process EU data based on consent, contractual necessity, or legitimate interest.
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10. Data Retention
We retain your data only as long as necessary to:
• Fulfill orders and provide services
• Comply with legal and accounting obligations
• Prevent fraud or resolve disputes
When no longer needed, your data is securely deleted or anonymized.
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11. Data Security
We use industry-standard security measures — physical, electronic, and administrative — to protect your personal data from unauthorized access, loss, or misuse. While no system is completely secure, we take reasonable steps to safeguard your data.
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12. Children’s Privacy
This site is not intended for users under age 18. We do not knowingly collect personal information from minors. Parents may contact us to have any information removed.
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13. Access, Updates & Opt-Out
You can log into your account to:
• View or update your personal information
• Adjust communication preferences
• Delete your account (by request)
To opt out of:
• Marketing emails: click “Unsubscribe” at the bottom of any email
• SMS: reply “STOP”
• Targeted advertising: email support@meetjovi.com with your opt-out request
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14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the Site after changes are made signifies acceptance of the updated policy.
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15. In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/getjovi/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/getjovi/privacy_policy)
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16. Contact Information
Caliber Med, LLC
Attn: Legal Department
1160 Bond Ave.
Rexburg, ID 83440
📧 hello@meetjovi.com
