FAQ

The Jovi patch is nothing like a TENS unit! Jovi doesn’t send any electrical pulses into your body.

Jovi uses nanotechnology to intercept messages caused by discomfort, giving your brain the ability to better manage and cope. Learn more about the inner workings of your Jovi patch here.

The patch doesn’t contain any magnets or materials that can hold a magnetic charge. (Don’t believe us? Try sticking Jovi to your fridge!)

The billions of nanocapacitors inside the patch redirect messages caused by discomfort from your nervous system into the patch before they have a chance to alert your brain. The patch holds this energy, absorbing the bad vibes for you until it eventually lets go and turns to heat. That’s why you’ll feel Jovi slightly warm up while you’re using it! If you’re ready to geek out with us, we dive deep into the technology within the patch here.

Your Jovi patch will likely heat up by a couple degrees while in use. If you have overly sensitive skin, this warming will be more noticeable, but it shouldn’t lead to any burning.

Jovi does not function like a typical nerve block. You will still feel regular sensations in the area while the patch is in use. The nanocapacitors inside the patch provide relief without slowing down any of your nervous system.

Jovi is nothing like a bio resonance device. There are no electrical pulses or waves being put into your body through the patch.

Since the technology within the Jovi patch is relatively new, long-term effects are unknown.

Jovi is not a nerve block. You will still feel touch and temperature change in the area while the patch is in use.

Jovi is a general wellness product that is not intended for use by children. Pregnant women should consult their physician.

There are tons of ways to use your Jovi patch! Each order comes with 5 reusable gel adhesives. You can also adhere Jovi to your clothing using a safety pin, medical or other 3M-style tape, or simply tuck the patch underneath a close-fitting article of clothing.

The included adhesives allow for a super snug fit for your Jovi patch. To apply the adhesive, simply peel back the paper covering on the adhesive and align it on the patch. Once one side of the adhesive is stuck on the patch, peel off the clear protective covering on the other side, exposing the adhesive. This is the side you will place on your body!

The included adhesives typically last for 3-5 uses. It all depends on how you’re wearing the patch and for how long!

Our adhesives are made of medical grade acrylic and hydro-gel. No latex! The adhesives are completely optional and aren’t a must to feel the magic of Jovi.

If you have skin sensitivities, you might want to use other methods of securing the Jovi patch. Lucky for you, there are tons of ways to wear it that don’t require anything sticky messing with your sensitive skin, such as placing the patch inside an article of clothing or keeping it in place using medical wrap!

If your skin is sensitive, we recommend skipping the adhesives and using one of the other recommended ways to place the patch. If the patch itself is causing irritation, we offer a 120-day money back guarantee.

Au naturel is A-ok! Just be warned that the gel adhesives will stick to your hair, which can cause discomfort when removing the patch. To avoid this, simply skip the adhesives and attach Jovi using one of the other recommended methods!

Yes! The Jovi can be applied over clothes. However, we recommend keeping the patch as close to the skin as possible for the best results.

We recommend placing Jovi over clean skin – but if your discomfort kicks in on a dry shampoo day, it’s all good! Just be sure your skin is dry before placing the patch.

Since the technology is sandwiched between the layers of the Jovi patch, there’s literally no wrong way to wear it!

The time varies for everyone, but you can typically expect that ahh-inducing moment within 10 minutes after finding the right placement. For recurring or long-term discomfort, we recommend wearing the patch for a few days for the best results.

Hope you’re ready for a long term relationship! Every Jovi patch purchase is backed by a 1-year product warranty.

Take advantage of as much quality time with Jovi as you need! There’s no limit to how long you can wear the patch. Some people prefer to keep it on for a few hours at a time, while others have worn their patch for days straight.

You betcha! We designed the Jovi to be as cozy as possible so you can wear it whenever, wherever you need it – including in bed.

You sure can! Many women prefer to use one patch on their uterus and another on the lower back. We recommend using no more than six at once.

Absolutely! Jovi can be placed almost anywhere you need it.

Jovi is a low-maintenance friend! The patch is powered from within and actually gets energy from intercepting your body’s bad vibes – no cords or chargers required!

The technology within the Jovi patch provides its own warming relief when it's in the right spot! If you absolutely must pair the patch with a heating pad, be sure to keep it on the lowest setting to prevent any damage or burning. For an added layer of protection (literally), we recommend placing a buffer between the heating pad and your Jovi patch.

The patch is water-resistant, but not completely waterproof. Do your best not to submerge Jovi in water for long periods of time. A sweaty workout sesh or brief encounter with water is perfectly fine as long as you dry the patch ASAP. Never put your Jovi through the washing machine!

If your Jovi is in need of some TLC, simply wipe the patch with a clean, damp cloth and mild detergent as needed. Let it dry before applying to your not-so-sweet spot(s). Never – and we mean NEVER – put Jovi through the washing machine! Do not clean with alcohol or Clorox based cleaners.

Jovi isn’t picky. Simply place the patch a bit above the spot of discomfort or directly on the area in question and wait to feel relief. Remember that position is everything when experiencing the effects of Jovi! You’ll likely need to move the patch around a bit before you find the right spot.

Nope!

Orders placed by 12PM MST are typically fulfilled the same day. Shipping speed and exact delivery times are based on your delivery address and local carriers.

Yes! We can't wait to see where Jovi goes! Please note that international orders are subject to customs fees.

Reach out anytime via email: hello@meetjovi.com (customer service: support@meetjovi.com), phone: 833-462-5684 or by chatting with us online here.

Sure do! We want to make Jovi as affordable as possible. We offer payment plans via Sezzle with payments of your order spread over 6 weeks.

If you’re not stoked, neither are we. Contact us for our 120-day 100% money back guarantee.

To pause or cancel your Jovi adhesive subscription, create a Shopify account (under "Account" in the footer at meetjovi.com).

Once you have created an account, log in and click "Subscriptions" under the "View Addresses" section. Click the subscription number and edit your plan as needed! 

This product is not intended for use by children. Pregnant women should consult their doctor. 

You should always check with your physician before introducing a new general wellness product into your lifestyle.

You bet! Whether you’re wearing the patch or have it packed away in your suitcase or carry on, Jovi shouldn’t trigger any alarms with the TSA!

Nah, girl! The Jovi patch doesn’t have a power supply or any EMF generators. Any energy Jovi collects from your body is converted to heat without frequency.

That’s a negative. Jovi doesn’t transmit any radio frequencies whatsoever.

The smell of the patch is simply from the ink used in the design. We know, it's annoying at first.  It should diminish over time!

As with most wellness products, we recommend you consult your physician before using.

No.

We always recommend consulting with your doctor before incorporating a new wellness product into your routine.

Try, try again! We have confidence that when placed correctly, Jovi will work. Contact us to chat one-on-one! If Jovi still isn’t working after that, we offer a 120-day money back guarantee.

Jovi is a general wellness product with hundreds of personal testimonials that back up our claims. We are in the process of seeking FDA approval and doing our best to meet their standards of claims. That is why you will not see clinical studies posted here until approved by the FDA.

If you are concerned about the effects of Jovi on your cycle, we recommend first speaking with your OB GYN or physician.

You do you! Jovi is safe to wear during just about any everyday activities.

While we recommend keeping Jovi in a safe, secure spot away from sticky little hands, you don’t need to panic if your kids grab ahold of the patch!

The patch works differently for everyone. Some women will feel relief in seconds, while others might not feel Jovi taking effect for 10 minutes or more.

You can find us in Idaho, but not in your average business offices! When we say Jovi is centered around lifting women up, we mean it. Our HQ is a cozy Airstream that was completely renovated by a member of the Jovi community. Pretty darn amazing, right?

We firmly believe that we are the women we have been waiting for. If you want to profess your love for Jovi loud and proud, apply to join our Inner Circle affiliate program.

Don’t see your question listed here? Slide into our DMs on Instagram @meet_jovi, email us hello@meetjovi.com or call 833-462-5684.

We have had several customers receive approval for Jovi purchases using their insurance plans and FSA/HSA funds. Please check with your provider for more information!